Luggage storage in the centre of Cuenca

C/Tintes 11 - 16001 - Cuenca


 

PRIVACY POLICY

www.lockercuenca.es

Last updated: May 2026 · Complies with GDPR (EU) 2016/679 and LOPDGDD (LO 3/2018)

 

1. Data Controller

Service provider

Diego Forriol Sánchez

ID card

04589632M

Address

C/ Tintes 11, 16001 Cuenca (Spain)

Contact

privacidad@lockercuenca.es

Website

www.lockercuenca.es

From now on

LOCKER CUENCA

 

2. Data We Collect

Depending on your interactions on the website, we may process the following categories of personal data:

<![if !supportLists]>       Identification details: name, surnames, ID/Tax ID when required.

<![if !supportLists]>       Contact: email address, phone number.

<![if !supportLists]>       Navigation: IP address, cookies, device and browser data.

<![if !supportLists]>       Communications: content of messages sent through forms or mail.

We do not process special categories of data (health, ethnic origin, ideology, etc.) unless you expressly provide them and with your explicit consent.

 

3. Purposes and Legal Basis of the Processing

Purpose

Legal basis (Art. 6 GDPR)

Handling inquiries and information requests

Consent of the interested party (art. 6.1.a)

Execution of reservations or service contracts

Contract execution (art. 6.1.b)

Sending commercial communications (with prior consent)

Consent of the interested party (art. 6.1.a)

Compliance with legal obligations (tax, commercial)

Legal obligation (art. 6.1.c)

Website usage analysis and service improvement

Legitimate interest (art. 6.1.f) and/or consent

 

4. Storage Period

Your data will be kept for as long as necessary to fulfill the purpose for which it was collected:

<![if !supportLists]>       Customer data and invoices: 5 years (Commercial Code) and 4 years (tax legislation).

<![if !supportLists]>       Data from inquiries not converted into a contract: up to 1 year from the last communication.

<![if !supportLists]>       Subscribers to commercial communications: until you withdraw your consent.

<![if !supportLists]>       Browsing data and cookies: as indicated in the Cookies Policy.

After these periods have elapsed, the data will be deleted or anonymized.

 

5. Communication of Data to Third Parties

As a general rule, we do not share your personal data with third parties. However, disclosure may occur in the following circumstances:

<![if !supportLists]>       Data processors: technology service providers (web hosting, e-commerce platform, payment gateway) who act under contract and in accordance with the GDPR.

<![if !supportLists]>       Legal obligation: when required by competent authorities (AEAT, Courts, State Security Forces and Corps).

<![if !supportLists]>       We do not carry out international data transfers outside the European Economic Area, unless adequate safeguards are guaranteed in accordance with the GDPR.

 

6. Your Rights

Under the GDPR and the LOPDGDD, you can exercise the following rights by contacting privacidad@lockercuenca.es with a copy of your identification document:

Right

What does it consist of?

Access

To know what personal data we process about you

Rectification

Correct inaccurate or incomplete data

Suppression

Request the deletion of your data

Limitation

Restrict treatment in certain cases

Portability

Receive your data in a structured and machine-readable format

Opposition

Object to the processing of your data

 

We will respond to your request within a maximum of one month (extendable to two months in complex cases). If you believe your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

 

7. Security Measures

We have implemented the necessary technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss, unauthorized processing, or access. These measures include encryption of communications (HTTPS/TLS protocol), access controls, and regular backups.

 

8. Cookies

This website may use its own and third-party cookies for various purposes (technical, analytical, advertising). The installation of cookies that are not strictly necessary requires your prior consent. For more information, please see our Cookie Policy, available in the website footer.

 

9. Minors

This website is not intended for children under 14 years of age. If we become aware that we have collected data from a minor without the consent of their parents or guardians, we will delete it immediately.

 

10. Policy Modifications

We reserve the right to update this Privacy Policy to adapt it to new legislation, case law, or business practices. Any changes will be published on this page with an indication of the date of the last update.

 

For any questions related to your privacy, please contact us at privacidad@lockercuenca.es or at C/ Tintes 11, 16001 Cuenca.